PRIVACY
POLICY.

Overview

This Privacy Policy explains how Rollx Shades ("we", "us", or "our") collects, uses, and protects information when you visit our website, submit a request, or contact us about service in Miami-Dade County FL. By using our site or contacting us, you agree to this policy.

Information We Collect

We collect the following:

• Information you give us. When you submit our request or estimate form, or call or text us, we collect your name, phone number, and any email address, ZIP code, and project details you provide.
• Information collected automatically. Like most websites, we and our analytics and advertising providers automatically collect your IP address, device and browser type, pages viewed, the referring page, and advertising identifiers such as the Google Click ID (gclid), using cookies and similar technologies.

How We Use Your Information

We use your information to respond to your request and schedule service, prepare quotes and estimates, follow up with you by phone, text, or email, operate and improve our website, measure and improve our advertising, maintain security, and comply with our legal obligations. We do not sell your personal information for money.

Calls and Text Messages

By providing your phone number and submitting our form (or otherwise contacting us), you agree that we may call or text you about your request and your service, including by automated means. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of texts at any time, or HELP for help. We do not sell or rent your phone number to third-party marketers.

Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate the site, remember preferences, and measure performance. We use analytics and advertising services such as Google Analytics and Google Ads, which may set cookies and collect identifiers (including your IP address and the Google Click ID) to help us understand traffic and measure ad performance. You can control or block cookies in your browser settings, and opt out of personalized Google ads through Google Ad Settings. Blocking cookies may affect how the site works.

How We Share Information

We share information with service providers who help us run our business (for example hosting, call tracking, analytics, advertising, and lead or CRM processing), only as needed for them to perform those services. We may also disclose information to comply with the law, enforce our terms, protect our rights and safety, or as part of a business transfer. We do not sell your personal information for money.

Data Retention

We keep your information for as long as needed to provide service, operate our business, and meet legal requirements, after which we delete or de-identify it.

Your Choices and Rights

You may request to access, correct, or delete the personal information you submitted by contacting us using the details below. California residents have additional rights under the CCPA and CPRA, including the right to know, delete, and correct personal information, and to opt out of the "sale" or "sharing" of personal information. We do not sell personal information for money; to opt out of sharing for cross-context behavioral advertising, adjust your browser cookie settings or contact us. We will not discriminate against you for exercising these rights.

Children's Privacy

Our website is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always posted on this page, and changes take effect when posted.

Contact Us

If you have questions about this policy or want to make a privacy request, contact Rollx Shades by phone at (645) 253-6715, or through the request form on this site. We serve Miami-Dade County FL and the surrounding area.